Joanna Professional Silk Smoothing Mask with Silk 500g
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Joanna Professional Silk Smoothing Mask with Silk 500g
JOANNA PROFESSIONAL SILK Smoothing Mask with Silk 500g
This smoothing mask was specifically designed for use in hair salons.
-Provides long-lasting hydration to hair
-Gives hair smoothness and shine
-Restores a healthy appearance
-Facilitates combing and styling
The formula contains hydrolyzed silk proteins, which ensure an adequate level of hydration, and carefully selected ingredients that allow for effective hair care. Silk proteins protect hair fibers, providing proper moisture, elasticity, and resilience.
How to use: Leave on for 3-5 minutes, then rinse. For more damaged hair, after applying the mask, the hair can be covered with a towel or a plastic cap and exposed to heat, extending the exposure time.
Result: The mask leaves a protective layer on the hair, making it smooth and shiny. It quickly and effectively improves the condition of the hair, giving it a well-groomed appearance.
Delivery
EU countries – delivery to DPD parcel lockers, free on orders of €99 or more:
- Ireland – €10.99
- Netherlands – €6.59
- Belgium – €6.99
- Luxembourg – €8.99
- Germany – €6.99
- Austria – €8.99
- France – €9.99
- Denmark – €11.99
- Sweden – 120 SEK, free on orders of 1 099 SEK or more
- Finland – €10.99
- Poland – €3.99, free on orders of €49 or more
- Czechia – €6.99
- Slovakia – €6.99
- Slovenia – €9.99
- Portugal – €9.99
Baltic states – delivery to parcel lockers:
- Lithuania (LP Express) – €2.89, free on orders of €39 or more (except the Curonian Spit)
- Latvia (Unisend) – €3.79, free on orders of €49 or more
- Estonia (Unisend) – €3.89, free on orders of €49 or more
- Parcels must be collected from the parcel locker within 72 hours.
Delivery time – 5–8 business days.
Return policy
The Buyer may not return the following goods:
• Medicinal products (prescription and non-prescription).
• Reimbursable medical devices.
• Goods that the Buyer has used or damaged, whose packaging the Buyer has damaged, or which have lost their commercial appearance due to other actions of the Buyer, as well as incomplete goods (e.g. missing parts, no instructions for use or warranty card).
• Other goods whose return the seller may refuse under EU legislation.
Goods are considered of proper quality if:
• The expiry date has not passed.
• They contain no prohibited substances.
• They were stored under proper conditions until handed over to the Buyer.
• The goods are not mechanically damaged and their packaging is intact.
Conditions for returned or exchanged goods
Goods of proper quality that are returned or exchanged must be:
• Returned within 14 days of receiving the order.
• Undamaged and must not have lost their commercial appearance (labels not removed or damaged, protective films not torn off, etc.).
• Unused.
Important:
The Buyer pays the return shipping costs. Shipping costs – both for delivering the goods to the Buyer and for returning them – are not refunded.
Goods must be returned:
• In the original, unopened packaging.
• Complete, exactly as received.
• Together with the proof of purchase, the warranty card (if issued), instructions for use and other accessories.
The Seller has the right to refuse to accept or exchange the goods and to refuse a refund if:
• The packaging has been opened.
• The goods are incomplete.
• The goods are damaged or defective.
• The goods are not properly packed.